{"id":1682,"date":"2026-05-20T16:01:53","date_gmt":"2026-05-20T16:01:53","guid":{"rendered":"https:\/\/cunha-ka.com\/?p=1682"},"modified":"2026-05-21T09:48:33","modified_gmt":"2026-05-21T09:48:33","slug":"recepcionista-de-restaurante","status":"publish","type":"post","link":"https:\/\/cunha-ka.com\/en\/recepcionista-de-restaurante\/","title":{"rendered":"Recepcionista de Restaurante"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Profissional que ser\u00e1 respons\u00e1vel pelo primeiro ponto de contacto com o cliente, sendo respons\u00e1vel por personificar a hospitalidade da marca, gerindo o fluxo de entrada, a atribui\u00e7\u00e3o de mesas e garantindo que a primeira e a \u00faltima impress\u00e3o do cliente sejam de total excel\u00eancia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Responsabilidades:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acolher e recepcionar os clientes com cortesia e profissionalismo, realizando o acompanhamento at\u00e9 \u00e0 mesa de forma organizada;<\/li>\n\n\n\n<li>Gerir o sistema de reservas, assegurando a ocupa\u00e7\u00e3o optimizada das mesas e coordenando os tempos de espera com precis\u00e3o;<\/li>\n\n\n\n<li>Controlar o fluxo de entrada (Walk-ins), gerindo listas de espera de forma estrat\u00e9gica para evitar congestionamentos \u00e0 entrada;<\/li>\n\n\n\n<li>Colaborar directamente com o Gerente e Chef de Sala para informar sobre o ritmo do servi\u00e7o e necessidades especiais de clientes (VIPs, alergias, comemora\u00e7\u00f5es);<\/li>\n\n\n\n<li>Apresentar a carta e conceitos do restaurante, fornecendo informa\u00e7\u00f5es iniciais que facilitem a experi\u00eancia do cliente;<\/li>\n\n\n\n<li>Realizar o &#8220;Check-out&#8221; emocional, despedindo-se dos clientes e colhendo breves feedbacks sobre a satisfa\u00e7\u00e3o da experi\u00eancia;<\/li>\n\n\n\n<li>Manter a organiza\u00e7\u00e3o da zona de recep\u00e7\u00e3o, garantindo que menus, listas de reservas e a entrada estejam sempre impec\u00e1veis;<\/li>\n\n\n\n<li>Atender chamadas telef\u00f3nicas e responder a pedidos de informa\u00e7\u00e3o com etiqueta e clareza.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Qualifica\u00e7\u00f5es:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Forma\u00e7\u00e3o T\u00e9cnica em Recep\u00e7\u00e3o, Hotelaria ou Rela\u00e7\u00f5es P\u00fablicas;<\/li>\n\n\n\n<li>Experi\u00eancia m\u00ednima de 2 anos em fun\u00e7\u00f5es de recep\u00e7\u00e3o ou atendimento ao p\u00fablico em estabelecimentos de gama m\u00e9dia\/alta;<\/li>\n\n\n\n<li>Ingl\u00eas fluente (factor desej\u00e1vel);<\/li>\n\n\n\n<li>Dom\u00ednio de softwares de gest\u00e3o de reservas (como TheFork, OpenTable ou sistemas POS);<\/li>\n\n\n\n<li>Excelente apresenta\u00e7\u00e3o pessoal, postura elegante e dic\u00e7\u00e3o clara;<\/li>\n\n\n\n<li>Elevada capacidade de organiza\u00e7\u00e3o, simpatia natural e proatividade na resolu\u00e7\u00e3o de problemas;<\/li>\n\n\n\n<li>Resili\u00eancia e capacidade de manter a cordialidade bem como o padr\u00e3o de servi\u00e7o, mesmo em momentos de grande fluxo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Envie a candidatura para: <strong><span style=\"text-decoration: underline;\">recrutamento@cunha-ka.com<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Assunto de E-mail<\/strong>: R&amp;S_ Recep. de Restaurante_Maio2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Vaga dispon\u00edvel at\u00e9 o dia 12 de Junho de 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Profissional que ser\u00e1 respons\u00e1vel pelo primeiro ponto de contacto com o cliente, sendo respons\u00e1vel por personificar a hospitalidade da marca, gerindo o fluxo de entrada, a atribui\u00e7\u00e3o de mesas e garantindo que a primeira e a \u00faltima impress\u00e3o do cliente sejam de total excel\u00eancia. Responsabilidades: Qualifica\u00e7\u00f5es: Envie a candidatura para: recrutamento@cunha-ka.com Assunto de E-mail: R&amp;S_ [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":1683,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"categories":[8],"tags":[297,301,275,295,31,190,300,38,124,12,287],"class_list":["post-1682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vagas","tag-atendimentoaocliente-2","tag-hospitalidade","tag-restauracao","tag-angoemprego","tag-cunha-ka","tag-emprego-luanda","tag-recepcionista-de-restaurante","tag-recrutamento-angola","tag-recrutamento-cunha-ka-2","tag-recursos-humanos","tag-restaurantesangola"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Profissional que ser\u00e1 respons\u00e1vel pelo primeiro ponto de contacto com o cliente, sendo respons\u00e1vel por personificar a hospitalidade da marca, gerindo o fluxo de entrada, a atribui\u00e7\u00e3o de mesas e garantindo que a primeira e a \u00faltima impress\u00e3o do cliente sejam de total excel\u00eancia. 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